M150MC4 Troubleshooting and Error Messages – Acroprint Support - Help Center

Error Codes

Error Code	Error Message	Resolution
E-00	CPU error	Contact our support team.
E-01	The remaining life of lithium battery for memory back-up is short.
E-05	The card is not inserted in the Time Recorder Properly.	Correctly insert the card.
E-30	Cannot print, the printer motor or home position sensor is not normal.	Make sure that the ribbon cassette is correctly inserted in place.
E-40	Incorrect password	Enter the correct password.
E-41	DST setting mistake	Confirm and re-set the starting and ending dates for Daylight Savings Time.
E-49	Setting data entered is not usable	Refer to the help center article related to the setting you are adjusting and enter the correct data.

Ensure the power cord is properly plugged into the wall outlet and power available.

Ensure the ribbon cassette is installed correctly and the proper print method is set.