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TimeQPlus V4 Network Client PC Connection Resolution Follow

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Aaron

Experiencing connection issues between the client PC and the server can be challenging.  The article will walk you through establishing a connection between the client and the server. 

 

  1. Change your Windows Folder Options to show hidden files and folders. 

  1. On the TimeQPlus Server go to C:\Users\username\AppData\Local\Acroprint\TimeAttendance.exe…\4xxx…\user.config 

  1. Get a copy of the user.config and place it on a USB Flash Drive. 

  1. On the TimeQPlus Client go to C:\Users\username\AppData\Local\Acroprint\TimeAttendance.exe…\4xxx…\user.config 

  1. Replace the user.config with the copy from the server pc. 

  1. Launch the software. 

 

TimeQPlus Network Client PC is unable to locate the Server after completing the steps above. 

  1. Check Firewall Settings on the TimeQPlus Network Server. (See Firewall Information Document) 

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